Quick Answer
If you witness corruption or suffer poor public service, you can report it — corruption to the EACC, and poor or unjust service to the Ombudsman. Knowing the right door makes your complaint count.
Key facts
- Report corruption to the EACC.
- Report poor or unjust public service to the Ombudsman (CAJ).
- Reports can be made at offices and Huduma Centres.
- An investigation finding is not the same as a court conviction.
Reporting corruption to the EACC
The EACC gathers reports of corruption from the public at its headquarters (Integrity Centre), its regional offices, and Huduma Centres countrywide. It investigates and, where warranted, refers cases to the ODPP for prosecution.
Reporting poor service to the Ombudsman
For delays, being ignored, unfair treatment, or a refusal to release information, complain to the Commission on Administrative Justice (the Ombudsman), which covers both national and county offices.
What to expect
A few things to keep in mind when you report:
- Give clear details and any evidence you have.
- Different bodies handle different problems — corruption (EACC) versus poor administration (Ombudsman) — and they may refer your case to one another.
- An investigation finding is a step, not a verdict — only a court can convict.
Why this matters to you
The system depends on the public speaking up — most investigations begin with a citizen’s report. Reporting to the right body is how a complaint turns into action instead of a dead end.
Frequently asked questions
Where do I report corruption?
To the Ethics and Anti-Corruption Commission (EACC).
Where do I report poor or unfair service?
To the Commission on Administrative Justice (the Ombudsman).
Can I report at a Huduma Centre?
Yes — the EACC receives reports at Huduma Centres countrywide.
Sources & references
- Ethics and Anti-Corruption Commission — eacc.go.ke
- Commission on Administrative Justice (Office of the Ombudsman) — ombudsman.go.ke